Health Center and Patient Records Management
Business Problem :
The management team of a health center in the rural outskirts of Ahmedabad was looking to digitize the health center. The health center employed a primary care physician, two nurses, a pharmacist and a paramedic. On an average, the health center witnessed footfall of 60 to 80 patients a day. On top of consulting patients and managing their health, the staff was also responsible to maintain various records/registers of the population mandated by the Government. The management was keen to digitize the health center to reduce the work load on the staff and improve patient care with innovative digital tools in prev
Based on preliminary discussions, the health center first wanted to digitize all operations, pharmacy store and patient records. This would enable them to trackand monitor the health of all patients in the catchment area. The data would be displayed on a dashboard to the management which will enable them to assess and visualize the impact of the health center in the area. Based on the data trends, the management wanted to roll out digital tools for follow up care such asautomated text messages and IVR Calls in local dialects and risk assessment algorithms for patients suffering from chronic diseases such as diabetes and highBP. The management is also keen to enable patients from surrounding villages to consult with doctors in the health center through a telemedicine enabled mobile van.